The use of toolkits helps to standardise practice and improve quality, compliance and governance whilst reducing risk. There has been a proliferation of Toolkit development within the NHS since 2008. 

Those of you who follow my tweets may have picked up that I often comment on the sheer number of Toolkits created by the NHS. Some of these toolkits never seem to see the light of day, others appear to be frivolous add-ons to basic common sense and many others are very useful. To date, there is no single access point or list of all the available toolkits. Over the next few months, all known NHS Toolkits will be added to this website. If you would like to add a Toolkit, please let me know.

Toolkit developers: Please date your toolkits and note when they have been reviewed or revised. Many toolkits are not dated and from governance, risk and compliance perspectives, without this information it is not known if the toolkit is obsolete.


Achieving Excellence Design Evaluation Toolkit (AEDET Evolution)

The AEDET Evolution toolkit evaluates a design by posing a series of clear, non-technical statements, encompassing the key areas of impact, build quality and functionality. The AEDET toolkit is a major influence, assisting Trusts and the NHS in determining and managing their design requirements from initial proposals through to post-project evaluation. It supports key agenda items at NHS Design Reviews. It is a benchmarking tool, and forms part of the business case guidance for ProCure21, PFI, LIFT and conventionally funded schemes.

Advance care planning (ACP) Toolkit (2010)

This is a key element of the End of Life Care (EoLC) Pathway and a key element of EoLC Quality Innovation Productivity and Prevention work. Ensuring people’s wishes are known so that they can receive the care they wish in the location of their choosing where possible is an essential part of the national, regional and local EoLC Strategies. This toolkit has therefore been developed by NHS South Central incorporating the different National guidance already available from the National EoLC Programme but all in one place.

Advance Care Planning Toolkit (2012)

To help care providers approach the planning process with confidence and knowledge, a team at the National End of Life Care Programme (NEoLCP) has developed an ‘Advance Care Planning: It all ADSE up’ toolkit.

Advanced Nursing Practice Toolkit (2008, reviewed 2012)

The Advanced Nursing Practice Toolkit is a UK wide repository for consistent, credible and helpful resources relating to advanced practice.  It supports ongoing work across the sector to enhance understanding of this role, benchmarking of this level of practice and its application to specific roles across clinical practice, research, education and leadership.

AHP QIPP Toolkits

The Strategic Health Authority Allied Health Professional (AHP) Leads for England have worked with NHS London who compiled the AHP QIPP Toolkits These are designed to help commissioners design services that are of high quality whilst reducing cost:

  • AHP Stroke toolkit (2012)
  • AHP Oral Nutritional Support (ONS) toolkit (2012)
  • AHP Musculoskeletal (MSK) care toolkit (2012)
  •  AHP Cancer toolkit (2012)
  • AHP Diabetes toolkit (2012)

Alcohol awareness Toolkit: Wales (2012)

The toolkit, ‘Don’t Let Alcohol Sneak Up On You’, is designed to support workplaces to run their own campaigns during Alcohol Awareness week. It highlights the theme for the week, ‘it’s time to talk about drinking’ alongside the key message of ‘don’t let alcohol sneak up on you – have at least two alcohol-free days each week’.  

Appraisal Toolkit

This toolkit is for revalidation and registration is required.

Assistant Practitioner Toolkit

The purpose of this toolkit is to assist in the implementation of Assistant Practitioners (AP’s) across Norfolk.


Benchmarking toolkits

You need to be logged in to see further details of the projects listed below.

  • Total System Benchmarker
  • Quality and Productivity Calculator
  • Health Outcomes Benchmarker
  • Health Outcomes - smoking and stroke

Benefits Management Toolkit: Scotland (2008)

Technology alone cannot deliver improvements to patient care. Benefits management encourages you to concentrate on delivering benefits to the service through better processes, relationships and new ways of working, and only then to consider what IM&T features can support this change programme.

Better Kidney Care for All Toolkits

  • Chronic kidney disease: guide to resources, 2nd edition. This information does not supersede or replace the guidance itself.
  • GPs with a Special Interest in CKD (GPwSI)
  • E-Learning in End of Life Care for All
  • Kidney Disease QOF Toolkit - January 2012. Please note: these toolkits use macros. Please consult the user guide to see how to safely enable macros. This is an updated version of the toolkit for January 2012. It is not suitable for use with Office 2010.
  • Improving Choice for Kidney Patients: Toolkit
  • Improving Choice for Kidney Patients: Five STEPS toolkit to Home Haemodialysis. February 2010.
  • Gap analysis toolkit
  • Achieving autonomy for kidney services. This seven-step toolkit is intended to provide a quick guide through a stepped process, of the areas to consider when planning this journey.
  • Kidney Disease QOF Toolkit. Please note: these toolkits use macros. Please consult the user guide to see how to safely enable macros


The map is a navigation aid and not a referral to treatment pathway.

CCG Operating Planning Toolkit 2013/14 (draft) NHS CENTRAL LONDON

To support the CCG team in engaging with patients and the public as part of their everyday roles, the CCG will make information and tools available with practical guidance as needed and involve the team in building relationships in the community, through participating in public events and attending forums.

Change management toolkits and resources

  • The Change Management Toolkit:  is designed to help manage the process of change which we are all experiencing in the NHS.
  • A Practical Guide to Managing your Career
  • NHS Institute for Innovation and Improvement - ‘Thinking Differently’
  • Academy for Large Scale Change
  • IDeA (Improvement & Development Agency) – project, programme and change management toolkit
  • JISC - Infokit on Change Management
  • CHANGEFIRST.COM – People-Centred Implementation (PCI®)
  • Office of Government Commerce - change management toolkit
  • Office of Government Commerce – Capability Assessment Tool for assessing capability to deliver IT-enabled change
  • NHS Institute for Innovation and Improvement – Change Readiness Tool. This tool from the NHS Institute directly strengthens PCTs’ potential for improvement, as measured through the assurance process.
  • The Innovation Network, East Midlands – change management workbooks
  • Choose and Book – Guide to transformation. Choose and Book offers online guidance for NHS staff responsible for implementing and delivering the benefits of Choose and Book, in particular project and change managers and their team.
  • NHS Institute for Innovation and Improvement - Improvement Leaders' Guides. These fifteen short guides from the NHS Institute are for anyone who wants to improve some part of their service in terms of patient safety, experience or outcomes. Available online.
  • NHS Institute for Innovation and Improvement – Change philosophy in the NHS
  • Lean Healthcare Academy. Lean is the relentless drive to improve the organisation, improve service delivery and do the absolute best for the patients, visitors and staff. Lean provides the framework, training and understanding to make this a reality.

Choose well - toolkit

 A range of materials have been developed to help people Choose Well for expert help and advice. NHS Central Lancashire.

Clinical Commissioning Groups: Best Practice Resource/Practical Toolkit – for the appointment of lay members to CCGs (2012)

This web based information resource/practical toolkit has been drawn up based on best practice developed by the Appointments Commission. The Toolkit also includes text reproduced from the guidance on appointments on which the Council for Healthcare Regulatory Excellence consulted over the summer of 2012. A final version of the guidance will be available at the end of 2012 at www.professionalstandards.org.uk.

Clinical eHealth Toolkit. Scotland. (2009)

This is a practical tool to support clinical champions. It draws together the collective experiences and insights of NMAHP eHealth Leads which are also relevant to the clinical eHealth community. The toolkit offers practical pointers in the form of themed indicators of success – each with a good local example.

Clinically prioritise and treat toolkit (CPaT) (2008)

CPaT is supported by a toolkit that does three things: Provides detailed information that enables trusts to understand how their waiting lists are managed. Offers techniques to promote shared understanding by clinicians, managers and administrative staff. Identifies ways of improving the management of waiting lists by introducing fairer, more systematic processes for the selection of patients, helping to reduce overall waiting times.

Commissioning Intelligence Self-Assessment Tool

To help emerging CCGs reflect on this over the coming months, a Commissioning Intelligence Self-Assessment Tool has also now been developed. The CISAT has been designed to help CCGs to understand how commissioning intelligence can be used to improve outcomes, identify any gaps in current provision and create a development plan to address these shortfalls, identify the commissioning intelligence services that they may then wish to procure.

Communications and Engagement Toolkit (2010)

NHS Hampshire's Communications and engagement toolkit. It is designed to give you the knowledge, skills and resources to help you involve patients, the public and a range of stakeholders in successful engagement practice.

Consultant job planning toolkit (2011)

The toolkit aims to help those involved in consultant job planning to maximise the benefits to be gained and provoke thought and discussion at an organisational level.

Consultation and engagement toolkit

The reasons for having to carry out a formal public consultation are complex; no one size fits all. To ensure that consultation has a successful outcome the statutory guidance should be followed. NHS South East Essex.

Continuous Improvement Toolkit: Scotland. (2012)

The Continuous Improvement Toolkit has been designed by the Improvement Support Team to aid NHS Scotland in achieving a culture of continuous improvement. Created for managers, clinicians and frontline staff in NHS Scotland, the toolkit is a generic resource that can be used for any service improvement work.

COPD; Managing COPD as a long term condition (2012)

It does what it says on the tin!

COPD toolkit (2011)

This document provides clear guidelines on the use of all graphic devices, messages and artwork to enable you to implement a powerful COPD Identification campaign at a local level.

COPD pathway. 

The interactive managing COPD pathway contains practical tips and key learning shown to demonstrate measurable improvement for COPD care.                                                    

Creating Public Value Toolkit (2009)

This toolkit introduces the Public Value framework and three tools to help you tackle tough choices in your local communities.

 Crime Risk Assessment Toolkit

Under the new NHS Standard Contract for 2012/2013, all organisations providing NHS services are required to put in place appropriate counter fraud and security management arrangements prior to the commencement date of the contract.


Develop Yourself Toolkit: GoodPractice Scotland (2011)

The Develop Yourself Toolkit is designed to help and support managers and staff within NHS Scotland, whether they are undertaking everyday activities tackling new challenges or managing the activities of others. It provides users with a ready-made toolkit full of practical support and guidance and includes many health service examples of best practice and innovation.

Drug Misuse Toolkits

The NTA has developed a series of initiatives to improve the quality of drug treatment in England by ensuring that clinicians and keyworkers have access to a range of tools to tackle drug misuse. These will help the field to drive performance and achieve positive outcomes for drug misusers, so that more people can recover from dependency.


End of Life Care for Adults Toolkit (2012)

This is a practical toolkit designed to help the public and professionals understand the new health and care structures and develop the relationships required to secure high quality end of life care. It contains a series of action sheets aimed at decision-makers such as Clinical Commissioning Groups and influencers including local HealthWatch bodies and individual end of life care champions.

Equality Delivery System (EDS). (2011)

The Equality Delivery System (EDS) will support the NHS in delivering personal, fair and more diverse health services in the future.  It will help the NHS to ensure staff from all backgrounds can thrive, develop and deliver the best care possible. It will make the NHS more accountable to all the communities it serves, and give local people a greater say in how the NHS is run.

E-learning readiness toolkit

The e-learning readiness toolkit is a self assessment and improvement resource that has been made available to the NHS. The toolkit provides easy to use benchmarking tools, as well as advice, guidance and resources that will allow NHS organisations to independently review and enhance their e-learning capability.

Electronic 24-hour discharge summary implementation toolkit

A standardised electronic discharge summary enables the continuous care of patients once they have been discharged from hospital, with consistent and relevant information in the right place, quickly.

Employers Toolkit

The information has been provided to assist Employers with NHS Pension administration. 

Enhanced Recovery Partnership (ERP) implementation toolkit (2011)

The Enhanced Recovery Partnership (ERP) is a partnership between the Department of Health, NHS Improvement and the National Cancer Action Team. The aim of the ERPP is to share the good practice principles of the ER pathway, resources and tools, to improve the quality of the patient experience and outcomes.

The toolkit aims to guide employers and their local staff side organisations through their legal responsibilities in relation to equal pay audits.

Equality Impact Assessment Toolkit. Wales. (2012)

The NHS CEHR has recently revised its Equality Impact Assessment (EqIA) Toolkit and Edition 3 was published in August 2012.  

Experience Based Design (ebd) Toolkit

The ebd approach guidance and toolkit, which will support you to design your own health care services based on patient and staff experience is now available.


No toolkits in this section.


A Toolkit for those who are developing services for patients with or at risk of genetic conditions. The Toolkit is based on the experiences of previous service development initiatives in genetics.


Health and Wellbeing Boards Development Tool (2012)

This tool aims to assist boards to explore their strengths and opportunities to improve and to inspire their ambition to develop a clear sense of purpose and an approach which will help transform services and outcomes for local people.

Healthcare science ambassadors toolkit

Around 400 healthcare science staff across the country are signed up as NHS healthcare science ambassadors. The ambassadors are invaluable in promoting their profession and sharing their enthusiasm about a science career in the NHS, particularly to young people.

Health Care Support Workers Toolkit: Scotland. (2011)

NHS Education for Scotland have developed five documents which can be used to support new healthcare support workers achieve the Mandatory Induction Standards.

Health Needs Assessment (HNA) toolkit (2012)

The Health Needs Assessment toolkit is designed to support London's commissioners with their health intelligence requirements. It sources, analyses and presents routine data in order that commissioning organisations can more effectively use local knowledge, expertise, and insight.

Hepatitis C commissioning toolkit (2012)

A pioneering commissioning toolkit to tackle the hepatitis C virus (HCV) has been launched by HCV Action to help save lives by reducing mortality rates from liver disease

High Volume Care pathways Toolkits

  • The Delivering Quality and Value team have produced toolkits to help clinical teams implement quality improvements for some of the clinical high volume care pathways.
  • Csection - pathways to success - a self- improvement toolkit. (You will need to order a copy)
  • Directory of Ambulatory emergency care.
  • How To Implement Ambulatory Emergency Care (Emergency Day Care) guide  
  • Adaptable toolkits for primary hip and knee, fractured neck of femur, frail older people and short stay emergency care pathways.  You will need to download the DQV document designer.
  • OncoAlert. (You will need to order a copy). Visit the Ambulatory Emergency Care web pages for more information on this programme.   
  • Radiology services kit. (You will need to order a copy)
  • ThinkGlucose. : Find out about improving the safety and clinical management of all patients when admitted with a secondary diagnosis of diabetes. View the ThinkGlucose products in their catalogue
  • Young people’s emergency and urgent care health and social care; lesson plan. This toolkit has been developed to help the NHS to engage children and young people in improving local health care services. (You will need to order a copy) 

HIV testing services commissioning toolkit (2013)

National AIDS Trust has produced an HIV testing toolkit to help reduce the prevalence of undiagnosed HIV infection, which is now a public health priority


IAPT: Improving Access to Psychological Therapies Toolkit (2008)

The Improving Access to Psychological Therapies (IAPT) Commissioning Toolkit can help PCTs improve or establish stepped care psychological therapy services following NICE guidelines. The toolkit is structured around the commissioning cycle and is specifically linked to the World Class Commissioning competencies.  It brings together a wide range of existing tools and guides and includes positive practice examples throughout.

IMPACTE Groups Toolkit

The information specialists working on the Quality:MK project have created a toolkit to support  Improving Medical Practice by Assessing CurrenT Evidence (IMPACTE) groups. Courtesy of NHS Milton Keynes. (2013)

Improved NHS Services Through Relationships (New Perspectives Toolkit). (2012)

This toolkit offers a way of improving productive working between doctors and managers in your Trust. There are a number of basic assumptions behind the set of questions you will be using to help you improve these relationships. It is free to use once registered.

IMPACTE Groups Toolkit (2011)

The information specialists working on the Quality:Milton Keynes project have created a toolkit to support  Improving Medical Practice by Assessing CurrenT Evidence (IMPACTE) groups.

Information Governance (IG) Toolkit (2013)

The IG Toolkit is an online system which allows NHS organisations and partners to assess themselves against Department of Health Information Governance policies and standards. It also allows members of the public to view participating organisations' IG Toolkit assessment.


Joint Working Toolkit

This toolkit has been jointly developed by the Department of Health and the Association of  the British Pharmaceutical Industry to enable  NHS organisations and the pharmaceutical  industry to work together in the interests of patients.


No toolkits in this section yet.


Learning disability toolkit (2011, reviewed 2012)

Keele University has produced a toolkit to support people with learning disabilities that includes a resource section, a DVD documenting real experiences and a CD of all the content.

This downloadable resource - my next patient has a learning disability: a toolkit for supporting people with a learning disability - summarises the toolkit and the fruits of its success, and also provides contact details for the lead.

Library Services: MAP toolkit (1012)

Making Alignment a Priority (MAP) is a toolkit to support the planning, modernisation and delivery of health library and information services. It has been developed by 8 librarians across the North West and aims to bring together a number of resources that can be used by librarians/library managers to demonstrate how their library service impacts upon their NHS organisation.

Library Services SHALL Impact Toolkit (2012)

Resources that you can download to carry out an impact assessment of your service.

Library Services SHALL Research Toolkit (2012)

HEALER has published a web-based toolkit to support library and information staff with the research process. It is intended to help librarians in the health sector to carry out research from small-scale, local service evaluation through to much more formal research. The toolkit is a starting point for those wishing to undertake a research project, highlighting issues to consider and signposting resources to help you get started.

Lungs: Improving local services toolkit (2011)

A practical toolkit to improve local lung services.


Making Every Contact Count (MECC) Toolkit (2012)

  • The promotion of health and wellbeing should be at the core of an organisation's design and service culture, which is why MECC has become one of the five ambitions for NHS Midlands and East.
  • Implementation Resources: download the tools you need to get implement Making Every Contact Count in your organisation
  • Training: help staff to deliver Making Every Contact Count with our slides and toolkit for trainer
  • Communications Support: get all the kit you need to communicate the MECC ambition
  • Measuring Success: learn how to assess the impact of Making Every Contact Count in your organisation
  • Examples from Practice: check-out the working of other organisations who are embedding and implementing Making Every Contact Counts.

Malnutrition Toolkit for Commissioners and Providers (2012)

This toolkit contains guidance for commissioners and providers on defining the relevant, measurable outcomes related to nutritional care within services in order to gain value for money, a summary of national nutritional care standards, recommendations and tools for assessment, development, education and training.

Maternity Services: ‘Pathways to Success – a self improvement toolkit (2009)

This enables maternity services to self assess themselves against best practice identified in units with a low caesarean section rate and provide practical techniques to support sustainable changes.

Medicines Homecare Services Toolkit

This toolkit provides a set of different template documents which are designed to assist Chief

Pharmacists and other healthcare professionals in the appropriate implementation of a

homecare delivery service. The documents cover a range of important governance areas that

should be considered as part of any homecare service implementation process.

Mental Capacity Act Research Toolkit (2010)

An on-line toolkit on research involving adults lacking capacity to consent for themselves.  The toolkit covers the provisions of the Mental Capacity Act 2005 and the separate provisions for medicinal trials under the Medicines for Human Use (Clinical Trials) Regulations 2004.  It includes a specific module on research in emergency medicine.


National Diabetes Audit toolkit

The NDA toolkit- PIANO (Performance Indicator Analysis Online) is a web-based system for feedback of local comparative data, providing a powerful way for organisations to understand and interpret the performance of their diabetes services.

National Drug treatment Monitoring System. Confidentiality Toolkit

Focuses on appropriate information sharing.

Neonatal Services Toolkit (2009)

The Department of Health has published guidance to help the NHS improve the care provided for premature and sick babies and their families.

NHS Centre for Equality and Human Rights (CEHR) Toolkit (2010)


NHS Interoperability Toolkit

The Toolkit is a collection of specifications, implementation guides and related documents, to bring consistency to system integration within the NHS.

NHS Kidney Care Toolkits

  • Kidney Disease QOF toolkit January 2012
  • Gap Analysis Toolkit
  • Renal Palliative Care - 2007 Download: Gap Analysis Toolkit .
  • Improving Choice for Kidney Patients: Toolkit
  • Improving Choice for Kidney Patients: Five STEPS toolkit to Home Haemodialysis February 2010
  • Achieving Autonomy for Kidney Services

NHS LifeCheck ToolKits 

  • 'Guide to Marketing and Communications‘ for NHS TeenLifeCheck
  • More to follow

NHS Live toolkits (2012)

NHS Live is developing a number of toolkits. Currently under development is a toolkit to support those who may have to run improvement or other events. Keep checking to keep up to date with the toolkits available.

NHS Live is keen to ensure that relevant and useful toolkits are developed, so please get in touch with them if you have a suggestion for a resource that you would find helpful. 

NHS Numbers communication and awareness toolkit

This provides materials that can be used by organisations for NHS Number awareness activities with staff or the general public.


Organisational Toolkits (2013)

The documents provide best practice guidelines on how to use the Leadership Framework to support talent management and HR initiatives. Courtesy of the NHS Leadership Academy


Pain Toolkit

The Pain Toolkit is an information booklet that provides tips and skills to manage pain.

Participation Toolkit. Scotland. (2010)

The toolkit has been developed to support NHS organisations in the delivery of the objectives set out in the Participation Standard (2010). It is anticipated that the tools and techniques described will also be useful to organisations across the public, private and voluntary sectors in ascertaining the views and priorities of the people they serve. This initial collection of tools is based on tried and tested approaches and will be regularly updated and added to as part of the Scottish Health Council’s new Participation Network.

Pathology Services Commissioning Toolkit (2012)

A toolkit to support commissioning of community (ie direct access) pathology services has been produced by the Department of Health working with NHS Midlands and East

Patient Experience Toolkit

This Toolkit describes the different methods the NHS North West Ambulance Service has used so far in their Patient Experience Journey. The toolkit should acts as a manual for staff when they embark on their patient experience fact finding initiatives,  it also gives practical and helpful advice for other professional colleagues who are equally as keen to engage successfully with the public.

Patient Safety; Raising actions on concerns (2013). New!

This GMC decision making tool aims to help guide doctors if they have concerns about patient safety. 

Patient Safety Toolkits

The National Reporting and Learning Service has produced a number of practical toolkits to help NHS managers and healthcare staff implement patient safety initiatives and guidelines:

  • Placenta Praevia after Caesarean Section Care Bundle (2010)     
  • Intrapartum Scorecard (2010)
  • Review of Intrapartum–Related Perinatal Deaths Pro Forma (2010)
  • Preventing suicide: a toolkit for mental health services (2009)
  • Hospital hydration best practice toolkit      (2009)
  • Radiotherapy self-assessment tool (2009)
  • Root Cause Analysis (RCA) report-writing tools and templates (2008)   
  • Foresight training (2008)
  • Protected Mealtimes (2007)
  • Safe Foundations (2006)
  • Learning through action to reduce infection (2006)         
  • Incident Decision Tree (2004)
  • Root Cause Analysis (RCA) toolkit  (2004 )

Patient Safety. Scotland. (2009)

This toolkit contains materials, information and ideas that can help you to spread the work of SPSP within your NHS board. Use the tools provided to promote the delivery of safe and reliable care for every patient, every time

Pensions Online Toolkit

Pensions Online (POL) is an online tool based on the internal NHS Network (N3) which gives employers the facility to update and amend member’s records.

PGD Legislation and Guidance Toolkit

OCTOBER 2012 NeLM EDITORS NOTE : The Human Medicines Regulations 2012 came into force on 14 August 2012. Users of this website should kindly note that some guidance may be superseded in the light of the new regulations. Updates will be provided in due course.

Pharmaceutical: Joint Working Between the NHS and Pharmaceutical Industry

This toolkit has been jointly developed by the Department of Health and the Association of the British Pharmaceutical Industry to enable NHS organisations and the pharmaceutical industry to work together in the interests of patients.

Portrait of a life toolkit (2011)

The ‘Portrait of a life’ toolkit, first launched in 2010, contains a variety of training materials and resources in a range of media. This helps individuals understand the importance of life story work including; the evidence base, the risks and the benefits, consent and ethics and how to sustain life story work in practice. NHS South West Yorkshire.

Prescribing Toolkit, including QIPP comparators (2012)

The Prescribing Toolkit contains sets of data (Indicators, Comparators and QIPP Comparators) likely to be routinely required by those working with prescribing issues in primary care.

Producing Patient Information Toolkit (2003)

Provides guidance on how to produce written information for patients and a series of templates.

Productive Community Hospitals Toolkit

The Toolkit is your practical reference manual for all of the tools mentioned in The Productive Community Hospital modules. The tools are not designed to be used in a standalone fashion. Login is required.

Productive Community Services - Releasing Time to Care Toolkit

The toolkit contains practical service improvement tools that are used to aid implementation of all modules.

Productive Operating Theatre Toolkit

The toolkit is a reference manual for all the tools referred to in The Productive Operating Theatre modules. 

Productive Ward Toolkit

The tools are not designed to be used in a stand alone fashion. They should be used as you implement the other modules in the Productive Ward series. A login is required.

Psychological therapy providers. Commissioning toolkit (2010)

The toolkit aims to describe the developing NHS market for psychological therapies, provide a practical guide to support providers wishing to enter or remain in this market, and offer advice on how to engage with commissioners and the commissioning process. £15 to £25 to buy

Public Engagement Toolkit. (2011)

A toolkit for health commissioners and partner organisations - a practical guide for health commissioners on how to engage with the public and other stakeholders.  It will also support health care providers in learning from service users and communities. NHS Central Lancashire.


Quality accounts toolkit

This toolkit is aimed at providers of NHS services, in order to offer advice as they set out to produce their Quality Accounts for June each year (no change since 2010/11).


No toolkiits in this section yet.


SCR Public Information Programme (PIP) Toolkit

Summary Care Records can be made for patients once GP practices and PCTs have undertaken staff engagement and patient/public awareness activity through a Public Information Programme (PIP). A range of guidance, materials and resources are available to support the NHS to manage their Summary Care Record Public Information Programmes (PIP).

Self Care Toolkit

This is for people who live with persistent health conditions. A persistent health problem can be difficult to understand and manage on an everyday basis. The self-management toolkit is an information booklet that provides handy tips and skills.

Serious Incident Toolkit (2012)

All providers of NHS funded care should have clear processes and policies for the identification, reporting and management of incidents and serious incidents. The aim of this toolkit is to highlight the application of the principles of incident management as they can be interpreted within the context of the English national screening programmes.

Service User Feedback toolkit

This toolkit has been developed by the Tayside Improvement Network (TIN), to provide guidance to managers and staff in NHS Tayside on how to effectively evaluate the experience of our service users. The aim of the toolkit is to provide a summary of some of the methods that can be used to evaluate the patient and service user experience within the NHS

Sex. worth Talking about Campaign toolkit

Here you’ll find everything you need to help you implement the Sex. Worth Talking About campaign in your local area. 

Simple Actions Toolkit (2012)

This NHS Merseyside  toolkit aims to take the hard work out of informing colleagues and encouraging them to take action in saving energy and reducing waste. As well as the campaign logo, it includes materials which can be downloaded and design ideas which can be adapted for your own communications.

Smart Guides to Engagement (2012)

The Smart Guides to Engagement series is for everyone working in or with clinical commissioning groups (CCGs). The guides have been written by experts to provide straightforward advice on all aspects of patient and public engagement in an easily digested format.

  • Series introduction
  • Get smart about engagement
  • Building public support for change
  • Using social media to engage, listen and learn
  • Working with local authority scrutiny
  • Community development – improving population health
  • Listening, learning and responding
  • Practices and patient engagement
  • Engagement for commissioning success
  • Working with LINks and local HealthWatch
  • Working with lay members and patient representatives

Smoke Free Creative Toolkit

This toolkit aims to support NHS Stop Smoking Services and Smokefree partners with local marketing activity is now available. The ‘Smokefree Creative Toolkit’ contains a suite of branded artwork templates to use across all marketing channels. These templates have been specifically designed (using feedback from local services) to help local NHS Stop Smoking Services promote themselves without the need to pay for new creative work.

Social Media Toolkit (2013)

The new online toolkit is designed to give a basic understanding of social media and provides support and guidance on its use in both personal and professional life.  Simple tutorials get you started and explain how each format can be effective in supporting people using mental health and learning disability services. Courtesy of South Staffordshire and Shropshire Foundation Trust.

Speech and Language Therapy (SLT) Toolkit

The toolkits contain advice, activities and general resources to help with the development of children and young people's speech, language and communication skills. Leeds Community Healthcare NHS Trust.

Staff Engagement Toolkit (2011)

The NHS staff engagement resource provides you with the information and tools you need to help increase staff engagement in your organisation. It contains a wide range of information from an introduction to staff engagement, practical working examples, evidence on the benefits that you can achieve from having an engaged workforce and access to a series of tools and resources. The information will be useful across all staff groups, from clinicians, HR managers and communications teams to senior managers.

Staff Survey toolkit (2013)

The toolkit supports the standard reports produced by the NHS Staff Survey Centre and reports that may be supplied by survey providers.

Stress Management and Prevention Tool (2012)

The Chartered Institute of Personnel and Development (CIPD) has launched a free stress management tool, developed with the Health and Safety Executive (HSE), designed to help equip managers with the skills to manage positively and prevent stress in their staff.

Stroke Toolkit (Allied Health Professionals)

The Allied Health Professions’ Stroke Toolkit demonstrates how allied health professionals can contribute to the delivery of high quality and cost effective patient care. In line with NHS Improvement for Stroke’s stated aim, Allied Health Professions (AHPs) are proactively supporting initiatives and service redesign which is evidence based and addresses the QIPP (Quality, Innovation, Productivity and Prevention) challenge.


Talent Management Toolkit (2012)

The tools have been embedded into a cyclical process which NHS Midlands and East feel illustrates the stages and considerations organisations will take when making TM a part of their organisational culture.

Telehealthcare toolkit

This Toolkit helps members of staff to make a viable business case for the introduction of new technology to assist with the provision of healthcare in the home. The Toolkit gives suggestions, information and advice about how to make ideas for technological changes in home healthcare provision become a reality.

The 15 Step Challenge

The 15 Steps Challenge is a series of toolkits which are part of the resources available for the Productive Care workstream. They have been co-produced with patients, service users, carers, relatives, volunteers, staff, governors and senior leaders, to help look at care in a variety of settings through the eyes of patients and service users, to help capture what good quality care looks, sounds and feels like.

There are three toolkits that make up the 15 Steps Challenge:

  • The 15 Steps Challenge for acute services
  • The 15 Steps Challenge for mental health inpatient care
  • The 15 Steps Challenge for community services

ThinkGlucose toolkit

The ThinkGlucose toolkit has been designed to support improvements in areas identified as key to delivery of safe quality care for patients with diabetes. Login is required.

Trainers Toolkit (2013)

The Trainer's Toolkit provides a number of resources that can be used by librarians and information skills trainers to help them plan, perform and evaluate training sessions. Members of CLIST have produced a range of training guides which cover the key electronic databases and resources used in healthcare libraries. Courtesy of the London Deanery


No toolkiits in this section yet.


No toolkiits in this section yet.


Winter Campaigns Toolkit

Courtesy of NHS Midlands and East

Work experience in the NHS

Teachers and careers advisers are often involved in arranging and improving work experience programmes for students with the NHS. 

Work experience toolkit

This toolkit contains information related to work experience and includes practical examples from local NHS Yorkshire and the Humber organisations to support the development and provision of work experience opportunities. It is still under development.


I would be surprised if any toolkits make their way to this section - prove me wrong!